Drip In Luxe Medical Spa Policies in Oshawa
At Drip In Luxe Medical Spa, we want every client to have a safe, professional and comfortable experience. Our policies help our team provide each client with the time and attention they deserve.
Please review our medical spa policies before booking an appointment at our Oshawa clinic. They cover consultations, deposits, cancellations, late arrivals, treatment visits and other important information.
Consultation Policy
Some treatments require a consultation before your appointment. During your consultation, we will discuss your concerns, goals and relevant health history.
Your provider will also explain suitable treatment options and expected results. You will have an opportunity to ask questions before deciding whether to proceed.
We may require a $50 consultation deposit when you book. We may apply this deposit toward eligible treatments when applicable.
Not sure whether you need a consultation? Please contact Drip In Luxe before booking.
Booking & Deposit Policy
You can book an appointment online or contact Drip In Luxe Medical Spa directly.
We may require a $50 deposit to secure your appointment. When required, we will confirm your appointment after we receive the deposit.
We apply eligible deposits toward the cost of your scheduled service.
Deposits are non-refundable. However, we may transfer your deposit to a new appointment when you provide enough notice. Our cancellation and rescheduling policy will apply.
Preparing for Your Appointment
Please review all pre-treatment instructions before your appointment. Some treatments require special preparation.
For example, you may need to avoid certain skincare products or sun exposure before treatment. Instructions will depend on the service you receive.
Please tell your provider about your health history, allergies and medications. You should also tell us about previous treatments or recent changes to your health.
Your safety comes first. Therefore, your provider may postpone or change your treatment when necessary. Your provider may also decline treatment if it is not appropriate for you.
Your First Visit
Is this your first visit to Drip In Luxe? Welcome!
Please arrive with enough time to complete any required forms. These may include consent forms and health questionnaires.
Your provider may complete an assessment or consultation before your treatment. This helps us understand your goals and determine whether the treatment suits your needs.
We also encourage you to ask questions. We want you to understand your treatment before making a decision. This includes expected results, potential risks, aftercare and available alternatives.
Arrival & Late Appointment Policy
Please arrive on time for your scheduled appointment.
We understand that unexpected delays happen. If you expect to arrive late, please contact us as soon as possible.
A late arrival may reduce your treatment time. In some cases, we may not have enough time to complete your treatment safely. If this happens, we may need to reschedule your appointment.
Significant delays may also result in the loss of your deposit. You may need to provide a new deposit when booking another appointment.
Cancellation & Rescheduling Policy
We understand that plans can change. If you need to cancel or reschedule, please give us as much notice as possible.
Late cancellations or rescheduling may result in the loss of your deposit.
Repeated last-minute cancellations may require a new deposit or prepayment for future appointments.
These policies help us respect the time we reserved for you. They also give us an opportunity to offer the appointment to another client.
No-Show Policy
We consider an appointment a no-show when a client misses an appointment without giving appropriate notice.
If you miss your appointment, you may lose your deposit. We may also require a new deposit or prepayment before you book again.
Repeated no-shows may affect your ability to schedule future appointments at Drip In Luxe Medical Spa.
Treatment Eligibility & Medical Considerations
Your health and safety are our priority.
Certain health conditions can affect your eligibility for treatment. Medications, allergies, pregnancy, breastfeeding and recent procedures can also affect treatment options.
Please share all relevant health information with your provider. Tell us even if you believe the information does not relate to your treatment.
Your provider may postpone, modify or decline a treatment when necessary for your safety.
In some cases, we may recommend speaking with your physician or another qualified healthcare professional before treatment.
Treatment Results
Results from cosmetic, aesthetic, skincare and wellness treatments vary between clients. We cannot guarantee specific results.
Many factors can influence your results. These include your age, skin condition, lifestyle and health history. Your treatment plan and aftercare can also affect your outcome.
Some treatments require several sessions to achieve the desired outcome. You may also need maintenance treatments to help maintain your results.
Your provider will discuss realistic treatment expectations with you.
Before & Aftercare
Following your pre-treatment and aftercare instructions can help support your treatment and recovery.
Instructions vary depending on the service. Please follow the guidance your provider gives you.
Contact Drip In Luxe if you have questions or concerns after your appointment.
Seek immediate medical attention if you believe you are experiencing a medical emergency.
Children & Visitors
We want to maintain a safe and comfortable environment for everyone. Therefore, we ask clients to avoid bringing children or additional guests to appointments when possible.
Our treatment rooms contain medical and aesthetic equipment. For safety reasons, children should not remain unsupervised in treatment areas.
Do you need someone to accompany you for medical or accessibility reasons? Please contact us before your appointment. We will do our best to make suitable arrangements.
Respectful Environment
Drip In Luxe welcomes every client and strives to maintain a professional and respectful environment.
We do not tolerate abusive, threatening, discriminatory or disruptive behaviour. This policy protects our clients, staff and providers.
We may end an appointment or decline future services when necessary to protect the safety and wellbeing of our team and clients.
Health & Safety
Drip In Luxe Medical Spa follows appropriate infection prevention, sanitation and safety procedures at our Oshawa clinic.
Please reschedule your appointment if you have a contagious illness. You should also reschedule if your symptoms could place other clients or staff at risk.
We may introduce additional precautions when necessary. The treatment you receive and current public health requirements may influence these precautions.
Privacy & Confidentiality
We respect your privacy and protect your personal information.
We use the information you provide to support your care and maintain appropriate records. We may also use your information to communicate with you about your appointments and services.
We handle personal and health information according to applicable privacy requirements.
Please contact us if you have questions about how we collect, use or protect your information.
Questions About Our Medical Spa Policies?
Do you have questions about our policies or an upcoming appointment? Please contact Drip In Luxe Medical Spa before your visit.
Our team can help you understand what to expect and how to prepare for your appointment at our Oshawa medical spa.
Drip In Luxe Medical Spa
50 Richmond St E Suite 106, Oshawa, ON L1G 7C7